How both triage modes work end to end, every capability in the product, and the value each stakeholder sees — from the first call to discharge.
Request a DemoTwo modes of triage. One platform — from the moment a patient picks up the phone through discharge inside the ED.
Mode 1 · Pre-Hospital Diversion
The patient accesses NeXtriage via their payer plan and describes their symptoms. The conversation runs in plain language — no clinical jargon required.
NeXtriage analyzes the symptom narrative and history and suggests an acuity level using the Emergency Severity Index (ESI) framework.¹
For low-acuity cases (ESI 3–5), NeXtriage offers a rideshare-class transport to the right destination. The patient sees the recommendation and retains the final choice.
Mode 2 · In-Facility Triage
Patients complete digital intake with QR code check-in for fast, accurate data capture. Upload symptom images and record voice descriptions.
NeXtriage analyzes patient data including symptoms, medical history, images, and audio to generate clinical insights for the receiving team.
Receive ESI-aligned acuity suggestions with clear reasoning, critical condition alerts, specialist recommendations, and alternative care pathway suggestions.
Complete rich template-based documentation while managing patient flow through intuitive Kanban dashboards. All data syncs in real-time.
1 Emergency Severity Index, a five-level triage algorithm maintained by the Agency for Healthcare Research and Quality. See: AHRQ, Emergency Severity Index Implementation Handbook (AHRQ Publication No. 20-0046-EF).
Everything your emergency department needs to deliver faster, more accurate care.
Patients access NeXtriage through their payer plan. A conversational symptom assessment runs before any transport resource is dispatched.
When the case is consistent with low-acuity ESI levels (3–5), NeXtriage offers a rideshare-class transport to the right destination.
The patient sees the recommendation in plain language and retains the final choice.
Streamlined digital intake with rapid QR code check-in gets patients to providers faster. Capturing just 5 more patients a day adds ~$1.2M in annual revenue.
Purpose-built clinical analysis of symptoms, history, and vitals suggests ESI levels — always transparent, always supporting clinician judgment.
Kanban-style patient flow visualization with drag-and-drop management across all treatment stages.
Customizable documentation templates with drag-and-drop builder, auto-population, and specialty-specific categories.
Voice-driven transcription and smart charting produce accurate documentation automatically. Cleaner charts reduce down-coding and denial risk.
Visual analysis of uploaded symptom images for enhanced diagnostic support.
Designed for hospital networks with complete data separation and role-based access control.
Built-in staff communication with conversation threads and real-time notifications.
From emergency rooms to telehealth, NeXtriage adapts to your unique triage workflows and patient populations.
Streamline high-volume ED triage with ESI-aligned acuity suggestions, critical condition flagging, and real-time patient flow management.
Accelerate walk-in patient intake, ensure consistent triage across locations, and optimize staffing with capacity dashboards.
Prioritize same-day appointments, identify patients needing immediate attention, and route complex cases appropriately.
Customize triage protocols for cardiology, neurology, oncology, and other specialties with condition-specific templates.
Serve diverse populations efficiently with multilingual support, streamlined intake, and equitable care prioritization.
Meet unique military and veteran healthcare needs with secure, compliant triage workflows and specialized protocols.
Standardize triage across all facilities, share best practices, and gain system-wide visibility into patient flow.
Triage that diverts low-acuity cases pre-hospital and accelerates flow inside the facility produces value at every point in the care chain — patients, hospitals, payers, EMS, clinical teams, and the communities they serve.
Descriptions above are mechanism-level — the value drivers each stakeholder gains from Mode 1 and Mode 2. Quantified NeXtriage performance figures will be reported once measured in pilot.
NeXtriage delivers value across your entire healthcare organization.
NeXtriage runs on modern cloud infrastructure with security, scalability, and auditability designed for healthcare from the ground up.
Built on enterprise-grade cloud infrastructure for reliability, scalability, and 99.9% uptime.
Built with healthcare security requirements in mind, featuring encryption, role-based access controls, and secure authentication to support your organization's compliance needs.
Purpose-built for clinical triage — not general-purpose. The platform surfaces transparent, auditable recommendations, never acts autonomously, and keeps your team in control at every step.
Instant data synchronization across all users and devices for seamless collaboration.
Built with industry-leading frameworks for maintainability, performance, and future-proofing.